Terms of service

1. The service

Revexa provides Leo, an AI driven service that reactivates your dormant leads through personal emails, handles replies and objections and books meetings in your calendar ("the Service").

The Service is delivered as a managed service. Revexa is responsible for configuration, operation and follow up of Leo. You provide the lead list and calendar access.

2. Agreement and payment

Term: Project based or ongoing monthly with 30 days mutual notice, unless otherwise agreed in writing.

Payment: Invoiced according to the agreed payment plan. In case of late payment, Revexa reserves the right to pause the Service until payment is received.

Price changes: Revexa may adjust prices with 30 days written notice. You have the right to terminate the agreement if you do not accept the new pricing.

3. Your commitments

You are responsible for:

• Providing an accurate and complete lead list in the agreed format
• Ensuring your use of the Service complies with applicable laws and regulations, including the GDPR
• Notifying Revexa of contacts that must not be contacted (opt out) before the campaign starts
• Providing the calendar access needed for meeting booking
• Not using the Service for unlawful purposes

4. Calendar access

For Leo to book meetings, you grant Revexa access to your Google Calendar and/or Microsoft Outlook Calendar via OAuth authentication.

The access is used only to:

• Check available times in your calendar
• Create calendar events with meeting details and participant information

You can revoke calendar access at any time via your Google or Microsoft account. When the agreement ends, all calendar access is revoked immediately.

Revexa stores no calendar data beyond confirmed meeting times and participant information included in reporting.

5. The customer's responsibility for lead data

You are the data controller for the lead list you provide. This means you are responsible for:

• Your leads being contactable under applicable law (the GDPR and national law)
• A correct legal basis existing for the emails Leo sends on your behalf
• Opted out contacts being marked and excluded from the list before delivery

Revexa acts as a data processor and processes lead data strictly according to your instructions. A data processing agreement (DPA) is signed together with the agreement.

Revexa bears no responsibility for consequences arising from you providing a lead list that does not meet applicable legal requirements.

6. Our limitation of liability

The Service is delivered with reasonable care and skill, but:

• We do not guarantee a specific number of booked meetings. Outcomes depend on lead list quality, industry and market
• We are not liable for losses caused by technical disruptions in third party services (email infrastructure, calendar, etc.)
• We are not liable for consequences of incorrect or incomplete information from your side

Limitation of liability:Revexa's total liability is limited to the amount you paid for the Service during the last 3 months.

7. Intellectual property

All technology, AI models and processes used in the Service are owned by Revexa. You receive a non exclusive right to use the Service during the term of the agreement.

Your data: You own all lead data and email correspondence generated through your use. Revexa may use anonymized and aggregated data to improve the Service.

8. Termination

You may terminate: With 30 days written notice to hey@revexa.io

Revexa may terminate: Immediately upon material breach, non payment or use that violates these terms or applicable law.

Upon termination:

• You have access to your lead data and email history for 30 days after the agreement ends
• All data is deleted after 30 days unless you request an export before then
• No refund for the current agreement period

9. Changes to these terms

Revexa may update these terms. You will be notified by email at least 30 days before changes take effect. Continued use of the Service after changes take effect means you accept the new terms.

10. Governing law and disputes

These terms are governed by Swedish law. Disputes shall primarily be resolved through negotiation, and secondarily by Swedish general courts.

11. Contact

Revexa · Email: hey@revexa.io