Terms of service

1. The service

Revexa provides Leo, an AI driven service that finds buy-ready companies and reaches out through personal messages, handles the replies and sends your booking link when the interest is there, so that the meeting lands in your calendar ("the Service").

The Service is a subscription that you start and control in the customer platform. Revexa is responsible for operating and developing Leo. Leo finds companies and decision makers from public sources on its own; you can also add your own lists or connect your CRM. You connect the accounts Leo acts from.

2. Agreement and payment

Term: An ongoing monthly subscription with no lock-in, unless otherwise agreed in writing. The first 7 days are a free trial, unless the offer states otherwise. The trial turns into a paid subscription unless you cancel before it ends.

Payment: The subscription is paid monthly in advance through our payment provider, at the price that applies when you start. If a payment fails, Revexa reserves the right to pause the Service until payment is received.

Price changes: Revexa may adjust prices with 30 days written notice. You have the right to terminate the agreement if you do not accept the new pricing.

3. Your commitments

You are responsible for:

• Making sure that the information and lists you add to the Service yourself are accurate
• Ensuring your use of the Service complies with applicable laws and regulations, including the GDPR
• Notifying Revexa of contacts that must not be contacted (opt out) before you start Leo
• Keeping your booking link up to date, if you have given one
• Not using the Service for unlawful purposes

4. Booking link and calendar

Leo has no access to your calendar. If you have given a booking link in the customer platform, Leo sends it when a contact wants to book a meeting, and the contact picks a time through your booking service.

Revexa stores no calendar data.

5. Connected accounts and third-party platforms

5.1 Scope. The Service performs actions from the user accounts the Customer makes available by connecting them to the platform, for example a profile on a social network and, if the Customer so chooses, an email inbox. The accounts are held by the Customer, remain the Customer's property and can be disconnected by the Customer at any time without notice. Revexa acquires no right to the accounts beyond the access required to perform the Service.

5.2 Relationship to the platforms' own terms. The Customer's attention is specifically drawn to the fact that a platform's user terms may restrict or prohibit third-party software from performing actions on an account, regardless of the extent or pace of those actions. The platform provider may as a result take action against an account, including but not limited to restricted functionality, reduced reach, temporary suspension or permanent closure. This applies to the software category in general and is thus not specific to the Service. The Customer confirms that this information was provided before an account was connected.

5.3 Measures to limit exposure. Revexa limits the activity originating from the Customer's account to what is considered necessary to perform the Service. Collection and processing of underlying data take place at external data providers and not through the Customer's account. Only outgoing connection requests and messages originate from the account, and they are limited by daily volume caps and a ramp-up period from an initially low level. The Customer can disconnect the account at any time, in which case the Service is performed by email only.

5.4 Allocation of responsibility. The Customer is responsible for its account and for ensuring that the Customer's use of the Service is compatible with the agreements the Customer has itself entered into with each platform provider. Revexa is not liable for actions referred to in section 5.2, and does not compensate direct or indirect damage, loss of profit, lost reach or other consequential damage arising from them. At the time these terms take effect, Revexa is not aware of any customer account that has been suspended as a result of the Service.

6. The customer's responsibility for lead data

You are the data controller for the leads processed in the Service on your behalf, both those Leo finds and those you add yourself. This means you are responsible for:

• Your leads being contactable under applicable law (the GDPR and national law)
• A correct legal basis existing for the emails and messages Leo sends on your behalf
• Opted out contacts being marked and excluded from lists you add yourself

Revexa acts as a data processor and processes lead data strictly according to your instructions. A data processing agreement (DPA) is signed together with the agreement.

Revexa bears no responsibility for consequences arising from lists or information you provided not meeting applicable legal requirements.

7. The recipient's country and cold outreach

You are responsible for making sure that the emails and messages Leo sends on your behalf comply with the laws of the recipient's country. One example is Germany, where UWG § 7 requires the recipient's prior consent for advertising by email and other electronic messages, including between businesses.

By default, Leo blocks cold emails and messages to recipients that Leo assesses to be located in Germany. The assessment is based on the information available about the recipient, such as city, country, company headquarters and website. That information can be missing or wrong, so the block does not replace your own assessment.

Leo only sends what you have approved or have yourself enabled for automatic sending.

8. Our limitation of liability

The Service is delivered with reasonable care and skill, but:

• We do not guarantee a specific number of booked meetings. Outcomes depend on industry, market and the information Leo has to work with
• We are not liable for losses caused by technical disruptions in third party services (email infrastructure, calendar, etc.)
• We are not liable for actions that a platform or an email provider takes against your account, such as restriction, suspension or reduced reach (see section 5)
• We are not liable for consequences of incorrect or incomplete information from your side

Limitation of liability: Revexa's total liability is limited to the amount you paid for the Service during the last 3 months.

9. Intellectual property

All technology, AI models and processes used in the Service are owned by Revexa. You receive a non exclusive right to use the Service during the term of the agreement.

Your data: You own all lead data and email correspondence generated through your use. Revexa may use anonymized and aggregated data to improve the Service.

10. Termination

You may terminate: At any time, in the customer platform or by emailing hey@revexa.io

Revexa may terminate: Immediately upon material breach, non payment or use that violates these terms or applicable law.

Upon termination:

• You have access to your lead data and email history for 30 days after the agreement ends
• All data is deleted after 30 days unless you request an export before then
• No refund for the current agreement period

11. Changes to these terms

Revexa may update these terms. You will be notified by email at least 30 days before changes take effect. Continued use of the Service after changes take effect means you accept the new terms.

12. Governing law and disputes

These terms are governed by Swedish law. Disputes shall primarily be resolved through negotiation, and secondarily by Swedish general courts.

13. Contact

Revexa · Email: hey@revexa.io